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Terms & Conditions

Last Updated: 13th May 2025

1. Acceptance of Terms

1.1 Welcome to Structly ("we," "us," or "our"). By accessing or using our website (structly.com.au) and related services ("Services"), you agree to be bound by these Terms & Conditions ("Terms").

1.2 If you do not agree with these Terms, you must immediately stop using the Services.

2. Eligibility

2.1 You must be at least 18 years old or have the legal capacity to form a binding contract in your jurisdiction.

2.2 You warrant that all information you provide to us is accurate and up-to-date.

3. Services Overview

3.1 Structly offers online business registration, compliance support, and legal structuring services, including (but not limited to):

  • Company registrations
  • ABN/TFN setup
  • Business compliance tools
  • Subscription-based compliance packages
  • One-off services (e.g., name reservations, ASIC lodgements)

3.2 Some Services may integrate with third-party systems such as ASIC EDGE or payment gateways.

4. User Accounts

4.1 You must create an account to access certain features or purchase Services.

4.2 You are responsible for maintaining the confidentiality of your account login details. Any activities under your account are your responsibility.

5. Subscriptions and Payments

5.1 Structly offers subscription-based Services (monthly or annual) and one-off purchase options.

5.2 By subscribing, you authorize Structly to charge your chosen payment method for recurring subscription fees until canceled.

5.3 Subscription renewals occur automatically unless you cancel before the next billing cycle.

5.4 Prices are displayed in Australian dollars (AUD) and include GST unless otherwise stated.

6. Refunds and Cancellations

6.1 Refunds are not guaranteed once document processing commences.

6.2 You may cancel a subscription at any time, but no refunds are provided for partially used billing periods.

6.3 Nothing in these Terms excludes your rights under the Australian Consumer Law.

7. Intellectual Property

7.1 All content, materials, and Services provided by Structly (including text, graphics, logos, and software) are owned by or licensed to Structly and protected by intellectual property laws.

7.2 You may not reproduce, distribute, or create derivative works of any Structly materials without express written permission.

8. User Obligations

8.1 You agree to use the Services for lawful purposes only and comply with all relevant Australian laws and regulations.

8.2 You must not submit misleading or fraudulent information, nor impersonate another person or entity.

9. Liability and Disclaimer

9.1 To the extent permitted by law, Structly disclaims all warranties, express or implied, regarding the accuracy, reliability, or completeness of the Services.

9.2 Structly is not liable for any direct, indirect, or consequential damages arising from your use of the Services, except as required by Australian consumer law.

9.3 You acknowledge that legal structures and compliance can be complex. Structly does not provide legal advice. Consult a qualified professional for personalized advice.

10. Third-Party Services

10.1 The Services may incorporate or link to third-party platforms or websites. Structly is not responsible for their content, terms, or privacy practices.

11. Termination

11.1 Structly reserves the right to suspend or terminate your account if you breach these Terms or engage in unlawful conduct.

11.2 Upon termination, your right to access the Services ceases immediately. Any outstanding fees remain payable.

12. Governing Law

12.1 These Terms are governed by the laws of Queensland, Australia. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

13. Changes to These Terms

13.1 Structly may update these Terms from time to time. Material changes will be posted on our website with the "Last Updated" date.

13.2 Continued use of our Services after the effective date of any changes indicates your acceptance of the updated Terms.

14. Contact Us

14.1 If you have any questions or concerns about these Terms, please contact us at support@structly.com.au.

Privacy Policy

Last Updated: [Effective Date]

1. Introduction

1.1 This Privacy Policy outlines how Structly ("we," "us," or "our") collects, uses, discloses, and stores your personal information in compliance with the Australian Privacy Act 1988 (Cth).

1.2 By using our website (structly.com.au) and Services, you consent to the practices described in this Policy.

2. Personal Information We Collect

2.1 We may collect personal information, including:

  • Name, address, email, phone number
  • Company or business details (ABN, ACN, TFN)
  • Payment details (credit card information, billing address)
  • Any information you provide when creating an account or using our Services

2.2 We may also collect non-personal information such as IP addresses, device types, and browsing data through cookies or similar technologies.

3. How We Use Your Information

3.1 We use your information to:

  • Provide, maintain, and improve our Services
  • Process payments and fulfill orders
  • Communicate with you regarding account updates, service changes, or billing
  • Personalize your user experience
  • Comply with legal and regulatory obligations

3.2 We may use aggregated or anonymized data for analytics or marketing purposes.

4. Disclosure of Your Information

4.1 We may share your personal information with:

  • Third-party service providers (payment gateways, ASIC EDGE) to facilitate Services
  • Professional advisers (accountants, legal consultants) where necessary
  • Regulatory bodies when required by law or for compliance

4.2 We do not sell or rent your personal information to third parties.

5. Data Security

5.1 We take reasonable steps to secure your personal information from unauthorized access, use, alteration, or disclosure.

5.2 Despite our efforts, no security measures are entirely foolproof. You acknowledge that you provide your personal information at your own risk.

6. Accessing and Correcting Your Information

6.1 You may request access to your personal information or ask for corrections by contacting us at support@structly.com.au.

6.2 We will respond to your request within a reasonable timeframe, subject to applicable laws.

7. International Data Transfers

7.1 While we primarily store data in Australia, we may transfer your personal information to third-party service providers located overseas.

7.2 We take steps to ensure that any international transfers comply with relevant privacy laws.

8. Retention of Personal Information

8.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8.2 Once your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

9. Cookies and Tracking Technologies

9.1 We use cookies and similar technologies to enhance your user experience, analyze site usage, and provide relevant advertising.

9.2 You can modify your browser settings to refuse cookies, but some features of our website may not function properly.

10. Children's Privacy

10.1 Our Services are not directed at individuals under 18. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Privacy Policy

11.1 We may update this Policy from time to time to reflect changes to our practices.

11.2 Any significant updates will be posted on our website with the "Last Updated" date. Continuing to use our Services indicates acceptance of the updated Policy.

12. Contact Us

12.1 For questions or concerns about this Privacy Policy, please email us at support@structly.com.au.